Age Verification - How It Works

Starting May 6, 2026, we are introducing age verification for all orders. This is a legal requirement under the revised Tobacco Products Act (TabPG), effective January 1, 2027. We are launching several months early to ensure a smooth transition.

Under 30 seconds No app required GDPR compliant One-time only

Why is this being introduced?

The revised Swiss Tobacco Products Act (TabPG) requires all online retailers to implement a technical age verification system by January 1, 2027. This ensures that tobacco and nicotine products are only sold to persons aged 18 and over. We have decided to implement this measure early to protect minors and comply with the law ahead of schedule.

What changes for you?

Existing customers: You will be asked to verify your age once when you next place an order. After that, your account is permanently verified.
New customers: Age verification takes place during the registration or checkout process.
Everything else: Browsing, wishlists, and all other account features remain unchanged.

How does it work?

Open verification link

You will receive a link in your account or during your account or during checkout.

Prepare ID

Have your passport, ID card, or driver's license ready. 165+ countries supported.

Scan

Scan your ID and take a quick selfie - directly in your browser, no app needed.

Done!

Your account is permanently verified. You won't need to do this again.

Our technology partner

We use PXL Vision AG, a Zurich-based company founded in 2018. 2018. Their solution is KJM-approved and certified, supports documents from over 165 countries, and is fully compliant with the Swiss DSG and EU GDPR.

Your data is safe

PXL Age only transmits a simple yes/no result. No ID data, photos, or personal information is stored or shared with us. The verification data is automatically deleted after processing.

Frequently Asked Questions

When does this take effect?

We will introduce age verification on May 6, 2026. The legal requirement comes into force on January 1, 2027.

Is this free?

Yes, the age verification is completely free for you.

What devices can I use?

Any device with a camera and a browser - smartphone, tablet, or laptop.

Which ID documents are accepted?

Passports, national ID cards, and driver's licenses from over 165 countries.

How long does it take?

The entire process takes less than 30 seconds.

Do I need to verify every time I order?

No, you only verify once. After that, your account is permanently marked as verified.

What happens to my data?

Your ID data and selfie are only used for the verification and are automatically deleted afterwards. We only receive a yes/no confirmation of your age.

You don't need to do anything right now

The age verification will be integrated automatically starting May 6, 2026. You will be guided through the process when you next place an order. If you have any questions, feel free to contact our customer service.